The message means your account is already streaming on the maximum number of screens. Live channels play on 2 screens at once on TV Lite and Plus, and 4 on TV Max; each streaming app follows its own plan's limit.
| Plan | Live channels at once |
|---|---|
| TV Lite | 2 screens |
| TV Plus | 2 screens |
| TV Max | 4 screens |
Fix it
- Stop playback on a screen you are not watching.
- In the Unlimited* TV app, open Account > Devices and sign out devices you no longer use.
- If the message appears in a streaming app, check that app's own plan and devices list.
Need more screens?
TV Max allows 4 live channel screens. Chat with us and we show what moving up costs on your current plan.
Related: Supported devices