Yes, for Mobile and TV. You can freeze either service for up to 90 days in any 12 months, at RM10 a month per frozen service in place of the plan price. Home fibre cannot be frozen.
| Service | Can freeze | While frozen |
|---|---|---|
| Mobile | Yes | You keep your number. Calls, SMS and data stop. Extra lines can be frozen individually |
| TV | Yes | Channels and apps stop. Your watch history and app choices are kept |
| Home | No | Home stays active and billed |
Fees
| Item | Cost |
|---|---|
| Freeze fee | RM10 a month per frozen service, prorated by day |
| Minimum freeze | 7 days |
| Maximum | 90 days in any 12 months |
Inside an Unlimited* All bundle, a frozen Mobile or TV service is charged at RM10, and the bundle price for the rest is unchanged.
Related: How to freeze or unfreeze