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Refunds and cancellations

3 articles
How long does a refund take?Approved refunds reach your card in 7 to 14 working days; device refunds start after a 2 working day check. 1 min read → How do I cancel after 14 days, and is there a fee?Home and All carry a 24-month contract; the early termination fee is RM300 or 50% of remaining months, whichever is lower. 1 min read → Can I cancel a new plan within 14 days?Yes. Cancel any plan within 14 days of activation or installation for a full refund of plan charges. 1 min read →

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