Device Protection covers accidental damage to a phone bought from the Unlimited* store, for RM12 a month on your Unlimited* Mobile bill. You get 2 claims in any 12 months, with a RM99 excess per claim.
| Covered | Not covered |
|---|---|
| Cracked or broken screen | Loss and theft |
| Damage from drops and knocks | Cosmetic scratches and dents that do not affect use |
| Liquid damage | Deliberate damage |
| Damage that stops buttons, cameras or ports working | Manufacturing defects, which the 12-month warranty covers |
Who can add it
- The phone was bought from the Unlimited* store.
- You add it within 30 days of the phone's delivery.
- You hold an Unlimited* Mobile plan. The phone does not have to use the Unlimited* line, so a family member's phone on your account is covered too.
Cancelling
Cancel at any time in chat. It stops at the end of the current bill cycle. Cover cannot be added again for the same phone once cancelled.
Related: Make a claim and Warranty vs Device Protection