When do I get my router?


Your router arrives with the installer on installation day and is set up before the installer leaves. No separate delivery or fee applies.

Plan Router
Home Lite Dual-band router
Home Plus Wi-Fi 6 router
Home Max Wi-Fi 7 router plus 1 mesh node

Good to know

  1. The router stays Unlimited* property while your plan runs.
  2. If you cancel, return the router and any mesh node within 14 days. Unreturned items carry a RM200 charge per item.
  3. A faulty router is replaced free of charge by a technician visit.
  4. Extra mesh nodes cost RM15 a month each and arrive by courier.

Related: Add a mesh node and Home installation appointment

Related articles

Can I keep my number when I switch to Unlimited* Mobile?When is my Home installation, and can I reschedule it?How do I activate my eSIM?

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