We use your personal data to deliver, bill and support your devices and services, under the Personal Data Protection Act 2010. You can ask for a copy, a correction or a portable export at any time by emailing privacy@unlimited.rogueasia.com.
In short
| Question | Answer |
|---|---|
| What we collect | Identity, contact, orders, bills, service usage, chat history and photos you send |
| Why | Orders and delivery, identity and credit checks, service and billing, support, fraud prevention |
| Marketing | Only with your consent; unsubscribe from any message |
| Who sees it | Our store, chat, payment, courier, identity check and repair partners |
| How long | Orders and bills 7 years; chat history for the life of the account plus 24 months |
Fin, our AI agent
Our chat is answered first by Fin, our AI agent. Fin can read your orders, bills and service status and carry out some requests. Refunds above certain limits, contract renewals and anything needing judgement go to a team member, and you can ask for a person at any time.
Your requests
Email privacy@unlimited.rogueasia.com with your name and account email. We verify your identity and reply within 21 days.
Full details: Privacy policy