Yes. Both the current owner and the new owner verify their identity, the account has no outstanding balance, and the transfer completes within 3 working days.
What transfers
| Item | Transfers |
|---|---|
| Plans, numbers and Extra lines | Yes |
| Remaining contract term | Yes, unchanged |
| Device Protection | Yes, with the phones it covers |
| Bills and payment history before the transfer | No, these stay with the current owner |
Steps
- The current owner chats with us and asks to transfer the account.
- We send both people a secure link to verify their MyKad or passport.
- The new owner passes a credit check.
- The transfer completes within 3 working days, and both receive a confirmation email.
Related: How Unlimited* uses my data