Ask in chat for the plan you want. Upgrades start straight away and are prorated for the rest of the cycle; downgrades start on your next bill date.
| Change | When it starts | Cost |
|---|---|---|
| Upgrade (any service) | Immediately | Price difference for the days left in the cycle |
| Downgrade Mobile or TV | Next bill date | Lower price from the next bill |
| Downgrade Home | Next bill date | Allowed; the contract end date stays the same |
| Move to Unlimited* All | Next bill date | Bundle price from the next bill |
Not sure which plan fits?
Tell us in chat how many people use the service, what you stream and whether you travel. We compare the options in ringgit, including when an add-on is cheaper than an upgrade.
Related: Upgrading mid-cycle and Add-ons price list