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Device Store

5 articles

Where is my device order?Orders placed before 2pm leave the same business day and arrive in 3 to 5 business days; tracking comes by email. 1 min read → Can I return or exchange a device?Unopened devices can be returned within 7 days of delivery; faulty-on-arrival devices are replaced. 1 min read → What is the difference between the manufacturer warranty and Device Protection?The 12-month warranty covers defects; Device Protection at RM12 a month covers accidental damage. 1 min read → How long does delivery take, and how much does it cost?RM15 flat anywhere in Malaysia, 3 to 5 business days from dispatch. 1 min read → Can I cancel or change my device order?Before dispatch you can cancel or change the delivery address in chat; after dispatch the 7-day return applies. 1 min read →

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